Guangdong Qingyiyun Software Technology Co., Ltd. ("Qeasy Cloud" or "we") fully understands the importance of personal information security to you. This Privacy Policy explains how we collect, use, store, share and protect your information when you use the Qeasy Cloud data integration platform and related services, and the rights you have in relation to it. Please read this Policy carefully before using the Services; by using or continuing to use the Services, you consent to our processing of your information in accordance with this Policy.
Information We Collect
We collect only the information necessary to provide the Services to you, including:
- Account information: the mobile phone number, company name and nickname you provide during registration;
- Usage logs: service log information automatically recorded when you access or use the Services, such as IP address, browser type, access time and operation logs;
- Cookies and similar technologies: cookies and local storage necessary to maintain your login session and remember your preferences; for the specific names, purposes and retention periods of the cookies we use, and how to manage your preferences, see our Cookie Policy (/cookies);
- Message information: the name, contact details and message content you voluntarily submit through forms such as "Contact Us";
- Business configuration information: task configurations and connection parameters you create when using the data integration services (excluding the business data content of your third-party systems itself).
Purposes of Collection and Use
We use the collected information for the following purposes:
- To complete account registration, login and identity verification;
- To provide, maintain and improve the features of the Services;
- To conduct security and risk control, including prevention of malicious registration, abusive calls and network attacks;
- To perform service-quality analytics and product improvement (in aggregated and de-identified form);
- To send you service-related notifications (such as verification codes, account security alerts and service change announcements).
About the SMS Verification Service
- Your mobile phone number is used only for identity verification during registration and login, and for necessary account security notifications.
- Verification code messages are delivered by third-party SMS channel providers engaged by us, which access your phone number only to the extent necessary to complete delivery.
- Without your consent, we will not use your phone number for marketing purposes unrelated to the Services.
Data Storage and Security
- Your information is stored on servers located within the People's Republic of China.
- Sensitive credentials such as passwords are stored after irreversible hashing, so that no one (including our employees) can obtain your plaintext password; data in transit is encrypted via HTTPS.
- We implement role-based access control and the principle of least privilege; only authorized personnel may access relevant information to the extent necessary to perform their duties.
- In the event of a personal information security incident, we will promptly inform you of the situation and our response measures, and report to the competent authorities, as required by laws and regulations.
Your Rights
- Access and correction: you may view and correct account information such as your nickname and company name on the account page;
- Account deletion: you may request account deletion through the contact channels stated in this Policy; upon completion, we will delete or anonymize your personal information in accordance with the law, unless otherwise required by laws and regulations;
- Withdrawal of consent: you may withdraw your consent to information processing by stopping use of the Services or deleting your account;
- We will respond to and process your request within 15 business days of receiving it.
Data Retention
- Your account information is retained for as long as your account remains active; after account deletion, we will delete or anonymize it within a reasonable period, unless otherwise required by laws and regulations.
- Service log information is retained for no less than six months as required by the Cybersecurity Law and other laws and regulations.
- Information that exceeds its retention period will be deleted or anonymized.
Protection of Minors
- The Services are intended for business users and are not directed at minors under the age of fourteen; we do not knowingly collect personal information from minors under fourteen.
- If we discover that we have collected personal information of a minor without verifiable guardian consent, we will delete the relevant information as soon as possible.
Cross-Border Transfer
In principle, personal information collected and generated by us within the People's Republic of China is stored domestically. Where cross-border transfer is genuinely required for business purposes, we will fulfill obligations such as security assessment and notification as required by laws and regulations, and obtain your separate consent.
Updates to This Policy
- We may amend this Policy from time to time; the amended Policy will be published on this page with an updated effective date.
- For material changes (such as substantive changes to the scope of information collected, purposes of use, or sharing arrangements), we will notify you prominently through in-site notifications, page announcements or similar means.
Contact Us
If you have any questions, comments or complaints regarding this Policy or the protection of personal information, you may contact us through the following channels:
- Company: Guangdong Qingyiyun Software Technology Co., Ltd.;
- Address: No. 11 Baishan Road, Panyu District, Guangzhou, China;
- Phone: +86 137 6075 5942 / +86 193 0137 9948;
- You may also submit a message through the "Contact Us" page of this website, and we will respond within 15 business days.